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September 14 - 16, 2018

Admission is a pre-requisite to purchasing photo ops. If you haven't done so yet, get tickets to Comic Con Africa 2018 here.

Please note: You are welcome to have a maximum of 4 individuals per Photo Op ticket.

Switching Days: simply create an account at https://epo.io using the email you used to purchase photo ops with, and you can look up your tickets there as well as make changes such as switching the day of the photo ops or sometimes the group.

Payment Methods:  

 

Terms & Conditions

1. Detailed description of goods and/or services

Reed Exhibitions (Pty) Ltd is a business in the events industry that runs Comic Con Africa which is a multi-genre pop-culture, entertainment, comic and fan convention. Comic Con Africa along with Epic Photo’s provides all fans the opportunity to pre-purchase photo ops online for the Talent attending the event.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way e-mail.

The client will receive a confirmation e-mail with the e-ticket for the photo opportunity purchased including date, time and talent details and does not include general admission to the event.

3. Export restriction

The offering for Comic Con Africa Photo ops on this website is available to South African clients only.

4. Return and Refunds policy

The provision of goods and services by Reed Exhibitions (Pty) Ltd – Comic Con Africa is subject to availability. In cases of unavailability, Reed Exhibitions (Pty) Ltd – Comic Con Africa will refund the client in full within 30 days.

Our refund deadlines are placed prominently at the top of our online store. If you are within our refund deadline, all you need do is either fill out a support ticket, or email us the following information to support@epicphotoops.com and info@ComicConAfrica.co.za :

Convention the refund is for, your order number, the name you purchased with, the email you purchased with, the talent or teamup you need/want refunded.

Please allow up to 48 hours not counting weekends for an answer. We process the refund immediately on receipt of your email back to your original form of payment, but please be aware that it may take your credit card company up to 14 days to process and have it reflect on your statement.

Further to the above we do not offer refunds after the refund deadline unless a guest has cancelled or we've had to move the starting time of a session,

5. Customer Privacy policy

Reed Exhibitions (Pty) Ltd – Comic Con Africa shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Reed Exhibitions (Pty) Ltd – Comic Con Africa bank account, the details of which will be provided on request.

7. Card acquiring and security

Card transactions will be acquired for Reed Exhibitions (Pty) Ltd – Comic Con Africa via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the

website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Reed Exhibitions (Pty) Ltd – Comic Con Africa separately from card details which are entered by the client on DPO PayGate’s secure site.For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility

Reed Exhibitions (Pty) Ltd – Comic Con Africa takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website page is governed by the laws of South Africa and Reed Exhibitions (Pty) Ltd – Comic Con Africa chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation

Reed Exhibitions (Pty) Ltd – Comic Con Africa may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by Reed Exhibitions (Pty) Ltd – Comic Con Africa (private company) based in South Africa trading as

Reed Exhibitions and with registration number 1997/020594/07 and C. Weaving, T. Molefe, R.  Mortimore, A. Bowden

(Director(s)/Member(s)/Owner(s)).

 

14. Reed Exhibitions (Pty) Ltd – Comic Con Africa contact details

Company Physical Address: Building Reed Place, Culross on Main Office Park, 34 Culross Road, Bryanston, Johannesburg, South Africa

Email: _info@ComicConAfrica.co.za                                                                      Telephone: +27 (0) 11 549 8300

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